Support
How can we help?
Straight answers to the questions we hear most. If yours isn't here, write to us.
Last updated · July 3, 2026
Is xiflow really free?
Yes. The free tier includes all formations, unlimited lineups, teams, sharing, and stats. There is no credit card and no time limit.
Do I need an account to use xiflow?
To save and share lineups, yes. The demo on the home page lets you try the builder without an account first.
What happens to my data if I delete my account?
Your lineups, teams, and share links are deleted from our servers. See the privacy policy for details.
Where is my data stored?
xiflow runs on Firebase (Google Cloud). Your data lives in Firestore behind security rules that only let you access your own content.
Can I export my lineups?
Not yet. Export is on the roadmap — you'll be able to take your lineups and teams with you at any time.
What should I do if I find a bug?
Report it via email below. Include what you were doing, what happened, and a screenshot if possible. We'll acknowledge it quickly.
Still stuck?
Send us a message and we'll get back to you — usually within a couple of days. Include what you were doing and what you expected to happen.
Email support@xiflow.app